Psychosocial risks at work are defined as the likelihood that one or several workers will suffer psychological (and physical) harm following exposure to components of the work organisation.
The consequences are :
There is a range of causes :
The employer has a general safety obligation (article L. 4121-1 of the Labour Code). It must evaluate risks, including psychosocial risks and take the necessary measures to ensure the safety and protect the physical and mental health of its employees. This general obligation is based on a global approach to preventing professional risks. It does not mean simply looking to comply with specific obligations but obtaining the expected result (ensuring safety and protecting the physical and mental health of employees).
In order to organise the prevention of psychosocial risks in the company, the employer builds on the general prevention principles. See the regulations on the INRS website (french version).
The employer must take the necessary measures to ensure the safety and protect the physical and mental health of workers.
Such measures include detection in the form of surveys, risk prevention, information and training and the implementation of a suitable structure and resources.
The analysis involves determining whether risk factors present within the company could influence workers' health (by causing stress, burnout, abusive behaviours, etc.).
This risk analysis, which focuses on psychosocial risks at work must be conducted with the workers' participation.
Particular attention is paid to detecting and preventing psychological violence at work (emotional and sexual harassment).
See the Law on Well-being at Work of 28 February 2014 and 28 March 2014 (french version).